A spot is a place on your team for one staff member. If your plan is full, you can add an extra spot instead of moving up a plan. Extra spots are available on any plan billed on the web.
Flex is the name for Solo plus extra spots. On the web, Settings > Subscription has a slider: set how many staff you have and it shows the best price for your team, whether that’s Flex or another plan.
What an Extra Spot Costs
| Monthly | Yearly | |
|---|---|---|
| Solo (1 team member) | $29 | $239 |
| Each extra spot | $15 | $125 |
Example: 3 team members on Solo plus 2 extra spots is $29 + 2 x $15 = $59/month.
Managers and Health Officials never count toward the limit, so you only pay for spots your artists and other staff use. See Team Management for how the count works.
Choosing at Signup
When you sign up on the web, you enter your team size and see one price for it, marked Best price. It’s either a plan that fits your team, or a smaller plan plus a spot for each extra person, like “Solo plan + 2 extra spots” or “Crew plan + 1 extra spot.” If a plan has room to spare, the price shows how many more people fit at no extra cost.
Compare all plans shows every plan, priced for your team. The same single price appears on tattoostudiopro.com/pricing.
Adding a Spot
- Go to Settings > Subscription
- In the Extra spots card, use the stepper to set the number of spots
- Check the price it shows, then confirm in the Add spots window
Adding a spot is immediate:
- You pay the prorated amount for the rest of your current billing period today
- Your renewal date doesn’t change
- During a free trial, there is no charge
You’ll see “Your spot is added.” when it’s done.
When you reach your limit: the New Team Member button opens the Team Limit modal. The studio owner sees Add a spot, $15/mo there. On Crew and up, the owner also sees the next plan up, with real totals, so you can compare the two.
In the mobile app, when a plan billed on the web reaches its limit, the owner is offered a button that opens Settings > Subscription on the web.
Removing a Spot
Removing a spot takes effect when your plan renews. There is no refund for the current period, and you keep the spot until then. Use the stepper, then confirm in the Remove spots window.
- The staff page shows “1 extra spot ends on (date), when your plan renews.”
- You can only remove open spots. To free a spot that’s in use, deactivate that team member first
- Keep this spot undoes a pending removal. It isn’t available in the last few hours before renewal
- If you add a team member into a spot that is ending, the app asks “Keep this spot?”
During a free trial, removing a spot applies right away.
Who Can Add or Remove Spots
Only the studio owner can add or remove spots. Other team members see “Only the studio owner can add spots.”
Plans Billed Through the App Store or Google Play
Extra spots can’t be added to a plan billed through the App Store or Google Play. They’re for plans billed on the web. Any web plan can add spots.
If you want spots, Settings > Subscription on the web shows you how to switch. Open the page, set your team size on the slider, and you’ll see the best price for your team. When that price includes extra spots, the plan card button reads How to switch. The Extra spots card has a See how to switch link too.
Either one opens a window titled Extra spots are billed on the web. It shows what your team would pay on the web, then walks through the switch:
- Turn off auto-renew for Tattoo Studio Pro in your App Store or Google Play subscriptions. A button in the window opens them for you.
- Keep using Tattoo Studio Pro as usual until your App Store or Google Play plan ends. The window shows the end date when it has it. If not, you’ll find the date in your store subscriptions.
- Once it ends, sign in at app.tattoostudiopro.com and pick your team size. Your web plan starts then.
If auto-renew is already off, the window shows your end date and skips the first step.
Your clients, appointments, and team stay just as they are. Sign in as soon as your store plan ends so your team keeps access.
The window is a guide. It doesn’t change your billing or start a web plan. You start the web plan yourself when your store plan ends. For managing a store subscription itself, see Subscription and Billing.
Related Articles
- Subscription Plans - Plan tiers and how to subscribe
- Subscription and Billing - Viewing, changing, and managing your plan
- Team Management - Team limit, deactivating, and inviting