The tattoo studio queue is the floor screen

The queue is the screen the floor runs on. On November 8, 2026 this post read the queue help and the public queue page. Other vendors’ screens were not opened, so this post does not say a feature is missing from them.

Who lands where

Help lists five paths onto the queue. A saved intake for a new client can show Add to Queue. From the home screen, a returning client can be added too. An appointment check-in link, sent in a reminder text, can create or update a row after the form is done. Walk-ins who use the public link or a QR code land in Waiting to be checked in, and a teammate admits them from the bottom of the page. Quick Sale, Check In, Client Lookup, and New Client sit on that page for web and mobile.

Appointments today are purple. Walk-ins who checked themselves in are blue. A Check in tap moves that person up into the active queue. Phone search runs before you admit a walk-in, and you either pick the client already on file or create a new one. A no-show stays off that list until the calendar flag is cleared.

The public queue page says walk-ins land in a Walk-Ins tab. Help, updated for the current screen, puts that same waiting list inline at the bottom. This post follows the help article for where the row sits.

What a row shows

Each active row shows the name, the service, appointment or walk-in, the artist, Time In, form status, a health alert when one exists, and actions. Time In is when they entered the queue. Red text means the row is more than 24 hours old. Help does not define that red mark as a long session in the chair. On the public queue page the same idea is called a session timer, and a long visit shows in red. Help’s 24-hour rule is the one this post uses.

Form badges: Complete is green, and checkout is available. Incomplete means the form is unfinished. No Form is red. A health alert is a separate red badge for allergies or conditions you already stored. Status is supposed to update when the form is finished. Help also says the display can lag, and a refresh catches a stale row. The queue page says two stations see the same floor with no refresh. Both lines are on the site. If a row looks old, refresh it.

On the web you can filter by artist and by service. Mobile uses All, Incomplete, and Ready chips. Artist and service filters are web-only in the help article.

Checkout starts when the badge says Complete. You add services and products, a tip if you want one, and a payment method. The visit is recorded and the row leaves the queue. Quick Sale is cash only. The payment method cannot be changed, and help says card payments use Quick Add Client. Deleting a row does not take a payment. If the client signed and the PDF was never saved, Delete is blocked until you finalize the form.

The walkthrough is in queue help. Signed forms are covered on tattoo forms.

Price and the trial

Queue FAQ: the queue is on every plan. Pricing says every plan includes the tools. Solo prints at $29 a month or $239 a year for one person who counts. Crew prints at $69 a month or $579 a year for up to five. Those dollar figures sit on the pricing page. This read found no separate tax line next to them.

Queue page copy prints 30 days free and cancel anytime. A card is needed to start, the booking app FAQ says, and it calls the 30-day trial risk-free if you cancel anytime. This post does not describe the trial as card-free.

Reminder texts are unlimited on every plan, with no per-message charge, on the pricing page. Those texts are not email.

FAQs

Is the queue a public waitlist the client watches?

Help calls it the studio’s operational hub. Staff check people in, watch form status, and check out from that screen. This post did not find a client-facing position number in the help article.

Where does a walk-in show up?

On the Waiting to be checked in list, after they use the public link or QR code. A teammate taps Check in. They are not dropped straight into the active queue.

When can you take payment from the row?

When form status is Complete. Quick Sale is a separate cash-only button, with the method locked to cash.

Does the red time mean the tattoo ran long?

Help says Time In turns red after 24 hours in the queue. That is the rule this post uses. The public queue page says a long visit shows in red, and it does not print the 24-hour line.

Do two people see the same floor?

The queue page says yes, with no refresh. Help says the queue updates in real time and that a stale row may still need a refresh.

Is there a free trial without a card?

A card is needed to start. The booking app FAQ calls the 30-day trial risk-free and says you can cancel anytime. Queue page copy prints 30 days free and leaves the card line unprinted.