Email marketing for tattoo studios starts with the client list

Email marketing for a tattoo studio is a list you keep and a mail tool you choose. On November 8, 2026 this post read the forms help, the import help, the message editor, and client messaging. No outside mail tool was opened. This post does not price one, and it does not say the app sends a campaign.

Where the address comes from

The intake form asks for an email along with the name, phone, and address. A booking request can also store a newsletter opt-in and a promotions opt-in, and the newest answer replaces the older one so the stored preference stays current.

That toggle records a yes or a no. It does not fire a mailing. If you import a spreadsheet and the file never says who agreed to promotions, leave that checkbox off. Help says the checkbox does not change appointment reminders.

What the app sends on a schedule

Scheduled messages to clients are texts. Settings, then Message Editor, has a booking confirmation that goes out when the appointment is booked, and up to five reminders before it. Both are SMS, and the message editor help is the setup. A client needs a phone number on the profile. Reminder texts are included, with no per-message charge on the pricing page.

A booking request is a different path. Help says the client gets an email confirming the request and can reply to it. Your reply goes back by email, with a link to a private chat page. The thread lives in Inbox, then Messages. Inbox labels that screen Beta. Older requests, sent before messaging existed, do not open a thread. That email is about one request.

The file you can take elsewhere

Settings, then Backup, downloads a client CSV. You pick the columns. Email is one of them, with name, phone, address, date of birth, and the created and updated dates. The backup help names those columns, and there is no date filter, so the file is every client.

Take that file to the mail tool you already use, and only for people whose opt-in you stored. This post did not open that tool, so it stops at the file.

FAQs

Where do client mailings come from?

Not from a campaign tool in this app. A newsletter opt-in on the request form stores a preference. Scheduled reminders in Message Editor are texts. The help opened on November 8, 2026 describes those texts, the request thread, and the opt-in. It does not describe a mailing list that goes out on its own.

Where do client email addresses get saved?

On the intake form, with the rest of the contact fields, and on the client profile when you book a request. The backup CSV can include the email column.

What is the email a client gets after a booking request?

A confirmation of that request. They can reply, and the reply lands in Inbox, then Messages. Your answer goes out by email with a private chat link. The screen is labeled Beta. It is one thread, not a mailing list.

Do reminder texts cost per message?

Reminder texts are included, with no per-message charge. Help still shows an SMS segment counter so you can see length. That counter is not a price on the plan page.

Can I import a bought list?

The importer will take a CSV or Excel file of clients, up to 10,000 rows, if you are the owner on the web app. If the file does not say who agreed to promotions, leave the checkbox off. This post does not tell you to mail people who never opted in.

What should I send the mail tool?

Use the client CSV from Settings, then Backup, and only for people with an email and a stored opt-in. Sales, taxes, deposits, commissions, and tips live on the reports CSV. That second file is for the books.